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Free instant support professional edition
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 home & home office customers / business
 professionals
Two men offering technical support Troubleshooting resources for mobile & desktop computing, printing & digital imaging, storage products, and netservers:
Self-Help
» Online diagnostic and repair - hp instant support professional edition (products covered)
» Frequently asked questions
» User guides, references, and manuals
» Product specifications and features
» Product compatibility information
 
Help from experts
» Active chat - web chat with HP support experts (products covered)
» Participate in forums (for business professionals)
 
Download
» Download software and drivers
» Instant Support datasheet
 
Find available support resources
enter product name or number:  
(example: pavilion 8870 or LaserJet 2100m)
 
Comprehensive technical support websites
» HP customer care
 Comprehensive technical support website designed for home and home office customers
 
» HP business support
 Comprehensive technical support website designed for business professionals
 
 IT professional
 
IT professional analyzing technical data Troubleshooting resources for data center products such as unix & mpe/ix servers, operating system & application software, and enterprise storage:
Self-Help
» Search IT resources
» Manuals, technical documentation
 
Help from experts
» Submit and track software calls to hp online(support contract and login required)
» Submit and track hardware calls to hp online(support contract/warranty and login required)
» Participate in forums (for IT professionals)
 
Download
» Download individual patches
» Download OpenView patches
» Download standard patch bundles
» Identify and download customized patch bundles(support contract and login required)
» Order software operating system and application updates(support contract and login required)
» Download software operating system and application updates
» ITRC datasheet
 
Comprehensive technical support websites
» IT resource centre
 Comprehensive support portal destination for the IT professional with support tools, training and forums
 
» HP OpenView support
 Interactive support tools, training and forums for openview products
 
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